Privacy Policy

1. Introduction

EriDesignHub.ng ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

2. Information We Collect

We collect the following types of information:

Personal Information

• Name and email address (when you create an account)
• Phone number (optional, for order notifications)
• Payment information (processed securely by Paystack)
• Order history and download records

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process your orders and provide digital downloads
• Send order confirmations and delivery notifications
• Provide customer support
• Send promotional emails (only with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

• Paystack: For secure payment processing
• Supabase: For secure data storage and authentication
• Google Analytics: For website analytics (anonymized)

These services have their own privacy policies and we encourage you to review them.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited access to personal data by staff

6. Your Rights

Under the NDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal requirements)
• Withdraw consent for marketing
• Lodge a complaint with the regulatory authority

To exercise these rights, contact us at support@eridesignhub.ng

7. Cookies

We use cookies to improve your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Contact Us

For privacy-related questions or to exercise your data rights, contact our Data Protection Officer:

• 📧 Email: privacy@eridesignhub.ng
• 📞 Phone: +234 XXX XXX XXXX
• 📍 Address: [Your Business Address], Lagos, Nigeria